Help & FAQ
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I want to change my shipping method. How do I do that?
If your order has not been shipped out yet, you can contact your designated Product Specialist, and they'll be happy to update the shipping method for the order.
04-01-2024
Will I receive a confirmation that my boxes have been sent?
Yes - As part of our project management, your Product Specialist will update you whenever there are any changes to your order.
22-12-2023
How will my order ship?
Most of our packaging is shipped flat to optimize shipping costs; however it requires minor assembly upon arrival.
22-12-2023
Can you ship my packaging to multiple destinations?
Customers often request their shipments to be delivered directly to their fulfillment centers and a smaller quantity to be shipped to other locations. As part of our service, our Product Specialists work closely with our Logistics Team to help schedule and organize your shipments.
22-12-2023
What shipping method should I choose?
ou don't have to choose which shipping to use when working with Baomi!
22-12-2023
What is the process of getting my packaging made?
The process of getting your packaging made differs from project to project due to individual needs. While the steps differ from project to project, our typical process consists of the following stages:
22-12-2023
How do I get a quote?
We want to accommodate your needs as best as we can! Therefore we offer a few easy ways for you to request a quote from us.
22-12-2023
How do I place a reorder?
To initiate a reorder, kindly establish communication with your assigned Product Specialist, who assisted you during your initial order placement. Alternatively, you can direct any inquiries regarding reordering to sales@baomiprinting.com, where a dedicated Product Specialist will be pleased to provide further assistance.
22-12-2023
Can I change the design once the order has been placed?
Upon the approval of your final proof, please be aware that changing the design may not be possible, as your order might have already progressed to the mass production stage.
22-12-2023
What is your minimum order quantity?
Our MOQs (minimum order quantity) is based on the cost of tooling and setup for our factories to produce your custom packaging. Since these MOQs are set for the benefit of our customers to help save on costs, it is not recommended to go below our MOQs listed below.
20-12-2023